The second-hand marketplace Users Express Frustration Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are posting online stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: last year, the service retracted a modification to its shipping options due to shopper criticism.
